Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call.

1. Where are you located?

We have two locations, with different hours of operation:

In Kailua-Kona, we are at 75-349 Hualalai Road.  Turn off the Queen K Highway onto lower Hualalai Road, which leads right down into Kailua-Kona town. 
We are the third paved driveway on the right (mountain) side of the road. Our entrance is marked by a large white mailbox with a red heart & white paw print.
Hours: Monday through Saturday from 7am to 5pm

2. Do I need to have an appointment?

Yes, patients are seen by appointment.

3. What forms of payment do you accept?

Cash, Check, Mastercard and Visa.  We also accept a type of health care credit card called Care Credit. 

4. Can I make payments?

Payment is required at the time of service.

5. At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy
enough to undergo the surgical procedure. A pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6. What is the pre-anesthetic blood screening?

This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The
pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed in 7-14 days following the surgery.

8. Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages    include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9. Do you board pets?

On a very limited basis, we do boarding for patients who have medical needs.